Intelligence & Knowledge

Rate Your Trip

The Trip Review page lets you rate your travel experience, accommodation, and overall success on a five-star scale, and record lessons learned. Ratings feed into your Trip Intelligence history.

Rate Your Trip

The Trip Review page is a quick end-of-trip assessment. You rate four dimensions of the trip on a five-star scale and optionally write a lessons learned note. The ratings feed into your Trip Intelligence history and contribute to the Trip Retrospective outcome score.

Complete a Review

  1. Open a trip and go to Review from the trip navigation.
  2. Rate each dimension by selecting a star value (1–5):
    • Objectives Achieved — how well the trip met its goals
    • Travel Experience — the quality of the travel itself (flights, drives, logistics)
    • Accommodation Experience — the quality of where you stayed
    • Overall Trip Success — your overall assessment of the trip
  3. Optionally write a Lessons Learned note — what you would do differently next time.
  4. Select Complete Review.

All four star ratings are required before you can save. The lessons learned field is optional.

After Completing a Review

After saving, you are returned to the trip dashboard. The ratings are stored and:

  • Appear in Trip Intelligence (/intelligence) under Past Destinations, Past Hotels, and Past Airlines — averaged across all trips to the same destination or with the same provider
  • Contribute to the Outcome Score shown in the Trip Retrospective
  • The lessons learned text appears in the Knowledge Center under Lessons Learned

Review vs. Retrospective

The Review is a quick subjective rating — it takes under a minute. The Retrospective is an automatic analysis built from all the data you captured during the trip. Both are useful and complement each other.

Related

Last reviewed: July 20, 2025