Terms of Service

1. Acceptance of Terms

These Terms of Service (“Terms”) form a binding agreement between you and My Waypoint Technologies Inc. (“MyBusinessTrip,” “we,” “us,” or “our”) governing your access to and use of MyBusinessTrip.ca, including the web application, mobile application, account services, and all related features (collectively, the “Service”).

By creating an account or using the Service, you agree to these Terms. If you do not agree, do not create an account or use the Service.

When you register, your acceptance of the current version of these Terms and our Privacy Policy is recorded with a timestamp. These Terms are version 2.0. Our Privacy Policy and AI Policy are incorporated into these Terms by reference.

2. The Service

MyBusinessTrip.ca is a business-travel management platform that helps professionals plan, document, and review business trips. The Service includes:

• Trip planning, itinerary management, and travel documentation
• Meeting, contact, and business-engagement records
• Expense tracking, receipt scanning, and mileage recording
• Route calculation and geocoding using third-party routing services
• Hotel and restaurant discovery using open and third-party place data
• AI-assisted trip summaries, follow-up drafts, and trip planning (available on eligible plans)
• File upload, document storage, and OCR-based receipt and loyalty card scanning
• Organization and team account features
• A companion mobile application

The Service is operated from Canada. Primary application data is stored on Amazon Web Services infrastructure in the ca-central-1 (Canada) region.

3. Accounts

You must create an account to use the Service. You must provide accurate information during registration and keep your account information current.

You must be at least 18 years old to create an account. The Service is intended for business use. By registering, you represent that you are using the Service for business or professional purposes.

One account per person. You may not create accounts on behalf of others without their knowledge and consent.

Email verification is required to access all Service features. We may send transactional emails related to your account, subscription, and security.

4. Subscriptions and Billing

Plans

The Service is available on a free plan and paid subscription plans. The current plan options, features, and pricing are described on the pricing page. Certain features — including AI-assisted functionality — are available only on eligible paid plans. The pricing page is the authoritative source for current commercial packaging; these Terms do not embed specific prices.

Payment Processing

Paid subscriptions are processed through Stripe. When you subscribe to a paid plan, you are redirected to a Stripe-hosted checkout page. Payment card information is entered directly on Stripe's platform. MyBusinessTrip does not store your payment card numbers. Stripe's handling of payment information is governed by Stripe's Privacy Policy.

Recurring Billing

Paid subscriptions are billed on a recurring basis at the interval shown at purchase (monthly or annually, as applicable). By subscribing, you authorize Stripe to charge your payment method at each renewal interval until you cancel. Applicable taxes may be added based on your billing location.

Cancellation

You may cancel your subscription at any time through the billing portal accessible from your account settings. Cancellation takes effect at the end of the current billing period. You retain access to paid features until the end of the period for which you have paid. After cancellation, your account reverts to the free plan.

Plan Changes

You may upgrade or downgrade your plan through the billing portal. Plan changes take effect as described in the billing portal at the time of the change.

Failed Payments

If a payment fails, Stripe will attempt to collect payment according to its standard retry schedule. If payment cannot be collected, your subscription may be cancelled and your account may revert to the free plan.

Refunds

LEGAL/OPERATOR DECISION REQUIRED — A refund policy has not been established in the current implementation. Legal counsel and the operator should determine the refund policy (e.g., no refunds on subscription fees, pro-rated refunds, or a satisfaction window) before these Terms are published.

5. Free and Paid Features

The free plan provides access to core trip management, expense tracking, contact management, file storage, and data export features. Certain features are available only with an eligible paid plan or entitlement.

AI-assisted features — including AI trip summaries, follow-up draft generation, and AI trip planning — require a PRO, TEAM, or ENTERPRISE subscription. The free plan does not include generative AI functionality.

The current feature breakdown for each plan is described on the pricing page. We may adjust plan features with reasonable notice.

6. AI-Assisted Features

How AI Works in MyBusinessTrip

Certain MyBusinessTrip features use generative AI to produce outputs such as trip summaries, follow-up drafts, trip proposals, and proposal explanations. These features use Amazon Bedrock, a managed AI service provided by Amazon Web Services. AI processing occurs in the ca-central-1 (Canada) region.

AI features are user-initiated. No background AI processing occurs without your action. AI features are available only on eligible paid plans. The free plan does not include generative AI functionality.

For a detailed description of each AI feature, what information is processed, and how it is handled, see our AI Policy.

AI Output Limitations

AI-generated outputs are produced automatically and may contain errors, omissions, inconsistencies, or outdated information. Results may vary between requests for the same input. AI outputs do not automatically become authoritative records merely because MyBusinessTrip generated them.

You must review AI-generated content before:

• Relying on it for business decisions
• Sending it to clients, colleagues, or other parties
• Treating it as an accurate record of a meeting or conversation
• Acting on extracted action items or decisions

This applies in particular to AI-generated meeting summaries, follow-up drafts, and extracted action items, which are based on the notes and information you have entered and may not reflect the full context of your meetings.

No Professional Advice

AI-generated outputs are not legal advice, medical advice, immigration advice, financial advice, insurance advice, or employment advice. MyBusinessTrip AI is designed for business-travel planning and associated workflows. Do not rely on AI outputs as a substitute for qualified professional judgment in any of those areas.

OCR (Receipt and Loyalty Card Scanning)

Receipt scanning and loyalty card scanning use AWS Textract, an optical character recognition (OCR) service. Textract is not a generative AI service. Uploaded file content is not sent to generative AI models.

7. Travel Information Accuracy

MyBusinessTrip may display or derive information about hotels, restaurants, addresses, routes, driving times, distances, opening hours, prices, and availability. This information may originate from third-party or open-data sources and may be incomplete, inaccurate, or outdated.

You are responsible for independently verifying material travel information before relying on it, including:

• Hotel and restaurant reservations and availability
• Opening hours and operating status
• Prices and booking terms
• Transportation schedules and availability
• Entry requirements, travel advisories, and immigration requirements
• Safety-critical travel information

MyBusinessTrip does not provide legal, immigration, safety, or government advice. Always consult authoritative sources and qualified professionals for consequential travel decisions.

8. Routing, Geocoding, and Place Data

Routing and Geocoding

Route calculation and geocoding may rely on third-party routing services, currently OpenRouteService (operated by HeiGIT gGmbH, Germany). Routing results — including routes, driving times, and distances — are informational planning aids only. Route conditions, road closures, traffic, and legal requirements can change. You remain responsible for safe and lawful real-world travel decisions. MyBusinessTrip makes no warranty regarding route fitness, road conditions, or vehicle suitability.

Place and Open Data

Hotel, restaurant, and place information may be derived from open and third-party data sources, including Overture Maps Foundation data (which incorporates OpenStreetMap and other contributors). This data is provided for planning purposes. Place details — including names, addresses, hours, and categories — may be inaccurate or outdated. Always confirm material details directly with the venue or provider.

Open-data sources are subject to their own licensing terms. Required attributions are maintained within the Service.

9. Your Content

Ownership

You own the content you create in MyBusinessTrip — your trips, meetings, notes, contacts, documents, and other information you enter or upload. We do not claim ownership of your content.

Processing Licence

By using the Service, you grant My Waypoint Technologies Inc. a limited, non-exclusive, service-related licence to store, process, reproduce technically, display to authorized users, generate exports, and process AI or OCR functionality on your content — solely as required to provide the Service to you. This licence does not permit us to sell your content, use it for advertising, or train MyBusinessTrip AI models.

Third-Party Information

You may store information about meeting attendees, business contacts, colleagues, clients, and other third parties. You represent that you have appropriate authority or a lawful basis to provide that information to the Service.

Uploaded Files

You are responsible for the files you upload. You must have appropriate rights or authority to upload any file. You must not upload files containing malware, illegal content, or material that infringes third-party rights. We may scan uploaded files for security purposes, but we do not guarantee that scanning detects every threat.

Export and Portability

You may export your data at any time using the export features available in your account settings.

10. Third-Party Services

The Service depends on third-party services. These fall into three categories:

Service Providers Processing User Information

• Amazon Web Services — cloud infrastructure, database, file storage, and email delivery. Primary data is stored in Canada (ca-central-1).
• Amazon Bedrock — generative AI processing for eligible AI-assisted features. Processes selected trip and business information when you use an AI feature.
• Amazon Textract — OCR processing for receipt and loyalty card scanning. Not a generative AI service.
• Stripe — payment processing and subscription management. Handles payment card information directly. MyBusinessTrip does not store card numbers.
• OpenRouteService / HeiGIT gGmbH — routing and geocoding. Address and coordinate information is sent to OpenRouteService to calculate routes. HeiGIT is based in Germany (EU).

Open-Data Sources

• Overture Maps Foundation / OpenStreetMap — place, hotel, and restaurant data used for discovery features. MyBusinessTrip uses an internally hosted dataset derived from Overture data; user queries are not sent to Overture or OpenStreetMap servers.

Platform Services

• Apple platform services — the mobile application is distributed through the Apple App Store and uses Apple platform APIs. Apple's terms and privacy policies apply to platform-level services.

Certain features depend on the availability of these third-party services. Changes, outages, or limitations in third-party services may affect MyBusinessTrip functionality. We are not responsible for the acts or omissions of third-party service providers beyond our reasonable control.

11. Intellectual Property

MyBusinessTrip IP

The MyBusinessTrip software, interface, branding, original documentation, and proprietary content are owned by My Waypoint Technologies Inc. or its licensors. Nothing in these Terms transfers ownership of that material to you. You receive a limited, non-exclusive, non-transferable licence to use the Service for its intended purpose while your account is active and in good standing.

Your Content

You own the content you create in MyBusinessTrip — your trips, meetings, notes, contacts, documents, and other information you enter or upload. We do not claim ownership of your content.

Third-Party and Open Data

Place, mapping, and geographic data used in the Service may originate from third-party or open-data sources including Overture Maps Foundation and OpenStreetMap contributors. That data is subject to its own licensing terms. We do not claim ownership of third-party or open-data content.

AI-Generated Output

AI-generated outputs — including trip summaries, follow-up drafts, trip proposals, and proposal explanations — are produced automatically using your content as input. The ownership and intellectual-property status of AI-generated content depends on applicable law and the terms of the underlying AI provider. We make no guarantee that AI outputs are unique, original, or exclusively yours.

LEGAL REVIEW REQUIRED — AI output ownership and exclusivity rights under applicable Canadian law should be confirmed with legal counsel before making representations to users.

12. Acceptable Use

You may use MyBusinessTrip for lawful business purposes. You must not:

• Use the Service for any unlawful purpose or in violation of applicable law
• Attempt to access another user's account or data without authorization
• Share your account credentials with others in a way that circumvents per-seat entitlements
• Reverse-engineer, decompile, or scrape the platform or its APIs
• Upload files containing malware, viruses, or other malicious code
• Upload content that infringes third-party intellectual-property rights
• Attempt to circumvent security controls, rate limits, or entitlement enforcement
• Interfere with or disrupt the Service or its supporting infrastructure
• Misrepresent your identity or organizational affiliation
• Use AI-assisted features to generate content intended to deceive, defraud, or harm others
• Rely on AI-generated outputs as a substitute for professional legal, medical, immigration, financial, or safety advice

We may suspend or terminate accounts that violate these rules. Where appropriate, we may report violations to law enforcement or regulatory authorities.

13. Account Security

You are responsible for maintaining the confidentiality of your account credentials and for all activity that occurs under your account. You must:

• Choose a strong, unique password and keep it confidential
• Not share your login credentials with others
• Notify us promptly at security@mybusinesstrip.ca if you suspect unauthorized access to your account
• Sign out of shared or public devices after use

We implement reasonable technical security measures to protect the Service. We are not responsible for unauthorized access resulting from your failure to protect your credentials. We will never ask for your password by email.

14. Organization Accounts

MyBusinessTrip supports organization accounts that allow multiple users to collaborate within a shared workspace. The following describes current functionality.

Membership and Entitlements

Users may create or join organizations. An organization may hold a subscription that elevates the effective plan of its members. The effective plan for any user is the higher of their own subscription and any active organization subscription they belong to.

Administrator Responsibilities

Organization administrators are responsible for managing membership, access, and the organization's use of the Service. Administrators should ensure that members use the Service in accordance with these Terms.

Organization-Owned Content

Content created within an organization workspace may be accessible to other organization members and administrators according to the workspace's access settings. When a user leaves an organization, organization-level content they contributed may remain accessible to the organization.

LEGAL REVIEW REQUIRED — The precise boundary between user-owned and organization-owned content in shared workspaces should be confirmed with legal counsel, particularly for employment and contractor contexts.

Sole Ownership Restriction

You may not delete your account while you are the sole owner of an organization. You must transfer ownership or remove the organization before account deletion.

15. Privacy and Data Processing

Our collection, use, storage, and disclosure of personal information is described in our Privacy Policy. The Privacy Policy is incorporated into these Terms by reference.

Our use of AI-assisted features — including what information is processed, how it is handled, and what limitations apply — is described in our AI Policy. The AI Policy is incorporated into these Terms by reference.

Our use of cookies and similar technologies is described in our Cookie Policy.

By using the Service, you acknowledge that your information will be processed as described in those policies. If you do not agree, do not use the Service.

16. Account Termination and Deletion

Your Right to Delete

You may delete your account at any time through your account settings. Account deletion requires password confirmation and the typed confirmation “DELETE.” Deletion is permanent and cannot be undone.

What Happens to Your Data

When you delete your account, your primary account data — including trips, meetings, notes, contacts, files, and personal information — is deleted from our active systems. Deletion follows the process described in our Privacy Policy.

Certain records may be retained for limited periods after deletion:

• Backup copies expire under their scheduled retention cycle
• Security and audit logs may be retained for a limited period for fraud prevention and legal compliance
• Stripe independently retains billing and payment records as required by its own policies and applicable law
• Anonymized aggregate analytics that contain no personal information are not deleted

We do not guarantee that every copy of your data is destroyed simultaneously or instantaneously. Detailed retention periods are described in the Privacy Policy.

Our Right to Suspend or Terminate

We may suspend or terminate your account if you violate these Terms, engage in fraudulent or abusive activity, or if required by law. We will provide reasonable notice where practicable, except where immediate action is required to protect the Service or other users.

Effect of Termination

Upon termination, your right to access the Service ends. Provisions of these Terms that by their nature should survive termination — including intellectual property, limitation of liability, and governing law — continue to apply.

17. Service Availability and Changes

Availability

We aim to provide a reliable service but do not guarantee uninterrupted availability. The Service depends on Amazon Web Services, Stripe, OpenRouteService, and other supporting infrastructure. Outages, maintenance, or failures in those services may affect MyBusinessTrip availability. We do not offer guaranteed uptime, service credits, or support response SLAs under these Terms.

Changes to the Service

We may improve, modify, replace, or discontinue features of the Service. We may change AI providers, models, routing providers, or data sources. We will provide reasonable notice of material changes where practicable. Changes to AI or privacy data processing are subject to the applicable policy governance process described in the Privacy Policy and AI Policy.

Changes to These Terms

We may update these Terms from time to time. When we do, we will publish the updated version with a new effective date. Continued use of the Service after the effective date of updated Terms constitutes acceptance of the updated Terms. If you do not agree to updated Terms, you should stop using the Service and may delete your account.

18. Disclaimer of Warranties

The Service is provided “as is” and “as available.” To the extent permitted by applicable law, My Waypoint Technologies Inc. makes no warranties, express or implied, regarding:

• The accuracy, completeness, or reliability of AI-generated content
• The accuracy or currency of travel information, hotel details, restaurant information, opening hours, prices, or availability
• The accuracy, completeness, or fitness of routing results, driving times, or distances
• The accuracy or currency of place data derived from open or third-party sources
• The fitness of any route for your specific vehicle, road conditions, or legal requirements
• The absence of errors, interruptions, or security vulnerabilities
• The fitness of the Service for any particular purpose

Nothing in this section limits rights that cannot be excluded under applicable consumer protection or other mandatory law.

LEGAL REVIEW REQUIRED — The enforceability of warranty disclaimers varies by jurisdiction. Legal counsel should confirm the appropriate scope for Canadian consumer and business users.

19. Limitation of Liability

To the extent permitted by applicable law, My Waypoint Technologies Inc. and its officers, directors, employees, and agents will not be liable for:

• Indirect, incidental, special, consequential, or punitive damages
• Loss of profits, revenue, data, business, or goodwill
• Damages arising from reliance on AI-generated content without independent verification
• Damages arising from reliance on travel information, routing results, or place data that proves inaccurate or outdated
• Damages arising from third-party service outages or failures
• Damages arising from unauthorized access to your account resulting from your failure to protect your credentials

Nothing in this section limits liability for fraud, gross negligence, wilful misconduct, or any liability that cannot be excluded under applicable law.

LEGAL REVIEW REQUIRED — A financial liability cap (e.g., fees paid in the preceding 12 months) is commercially standard for SaaS products. Legal counsel should determine the appropriate cap and confirm enforceability under applicable Canadian law before this section is finalized.

20. Governing Law and Contact

Governing Law

These Terms are governed by the laws of the Province of British Columbia and the federal laws of Canada applicable therein, without regard to conflict-of-law principles. Disputes arising under these Terms are subject to the exclusive jurisdiction of the courts of British Columbia, Canada.

LEGAL REVIEW REQUIRED — Confirm that British Columbia is the correct and intended governing jurisdiction for My Waypoint Technologies Inc. Confirm whether any consumer-law carve-outs are required for users in other Canadian provinces or internationally.

Contact

Questions about these Terms:

• Legal: legal@mybusinesstrip.ca
• Privacy: privacy@mybusinesstrip.ca
• Security: security@mybusinesstrip.ca

My Waypoint Technologies Inc. · Canada